Terms of Whitehaven

Welcome to Whitehaven Vehicle Hire Services. These Terms of Service (Terms) govern your use of our website whitehavencarhire.co.uk and our vehicle rental services. By using our services

1. Whitehaven Lease

All Whitehaven vehicle rentals are governed by a Rental Agreement provided at booking confirmation or when the vehicle is collected. The agreement sets out terms, conditions, insurance information, charges, and your responsibilities for that rental. If there is any conflict between these Terms and the Rental Agreement, the Rental Agreement will govern for the booking.

2. Whitehaven Eligibility

To rent a vehicle from Whitehaven, you must:

  • Be at least 21 years old (age limits may differ by vehicle type, with extra charges possible for drivers under 25). Hold a valid, full driving licence appropriate to the vehicle category, held for the minimum period stated in the Rental Agreement. Provide valid identification and proof of address and payment as required by Whitehaven.

3. Whitehaven Booking and Payment

  • Bookings may be made via our website, by phone, or in person at our Whitehaven office. A booking deposit may be required to hold your reservation. Full payment and a security deposit are normally payable at vehicle collection. All prices are in British Pounds (£) and include VAT where applicable. ...

4. Whitehaven Vehicle Collection and Return

  • You must inspect the vehicle thoroughly at collection and report any existing damage to Whitehaven immediately. A vehicle condition report will be completed and signed by you and a Whitehaven representative. Return the vehicle in the same condition as collected, allowing for normal wear and tear. Any new damage identified on return will be assessed and charged to the renter in accordance with Whitehaven policy.

5. Insurance and Indemnity

  • Basic third-party insurance is included with all Whitehaven rentals. Full coverage details and excess amounts are provided in the Rental Agreement. Additional coverage options may be available to reduce your out-of-pocket costs. We advise that you review these options carefully. You are responsible for damage or loss up to the excess amounts specified in the Rental Agreement.

6. Whitehaven Cancellation and Changes

Whitehaven's cancellation and amendment policies vary by booking type and notice period. Consult your booking confirmation or Rental Agreement for the terms that apply to your reservation. Late cancellations or no-shows may incur charges.

7. Disallowed Uses

You must not use the Whitehaven vehicle for:

  • Any illegal purpose or activity involving a Whitehaven vehicle. Racing, rallying, off-roading or other hazardous activities with the vehicle. Transporting hazardous or dangerous materials. Sub-letting to third parties or allowing unauthorized drivers. Driving under the influence of alcohol or drugs. Use for purposes the vehicle is not designed for.

Violating Whitehaven's restrictions may result in immediate rental termination and additional charges.

8. Whitehaven Liability Limitation

To the maximum extent permitted by English and Welsh law, Whitehaven will not be liable for indirect, incidental, special or consequential damages, or for loss of profits, data or business, arising from your use of our services. Whitehaven's total liability for any claim will not exceed the amount paid by you for the service that gave rise to the claim.

9. Governing Law — Whitehaven

These Terms for Whitehaven are governed by the law of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Whitehaven Terms Update

Whitehaven may update these Terms at any time. Such updates take effect upon posting to our website. Continuing to use our services indicates acceptance of the updated Terms.

11. Whitehaven Contact

For questions about these Terms, please contact Whitehaven:

Whitehaven Vehicle Hire Services
Harbour Road, Whitehaven CA28 7PD, United Kingdom
Telephone:: 012 2842 0115
E-mail:: Whitehaven's Reliable Choice for Car Hire